Shipping policy
At AyuSadhya Global Private Limited, we strive to provide efficient and reliable shipping services for all our customers. This Shipment Policy outlines the terms and conditions governing the shipment of products purchased from our website.
1. Shipping Methods
We offer the following shipping methods to ensure your products reach you safely and on time:
- Indian Post: We use the services of India Post for delivering orders across India. This includes both standard and express shipping options. Delivery times may vary based on the location and the service chosen.
- Manual Post: For certain locations or special cases, we may use manual post services. This involves direct delivery by our team or through local courier services to ensure your order reaches you where India Post services might be limited or unavailable.
2. Shipping Charges
Shipping charges will be calculated at checkout based on the following factors:
- Order Value: Orders above a certain value may qualify for free shipping.
- Shipping Method: Charges vary depending on whether you choose standard or express delivery.
- Destination: Shipping charges may differ based on the delivery location.
3. Delivery Time
Estimated delivery times are as follows:
Indian Post:
- Standard Shipping: 5-10 business days
- Express Shipping: 2-5 business days
Manual Post:
- Delivery times will be communicated at the time of order confirmation and may vary based on location.
Please be aware that delivery times are estimates and may be impacted by factors beyond our control, such as weather conditions, public holidays, or unexpected events. Additionally, orders are not shipped or delivered on weekends or national holidays.
4. Order Tracking
- Indian Post: Once your order is shipped, we will provide you with a tracking number so you can monitor the status of your delivery.
- Manual Post: For manual post deliveries, tracking may be limited. We will keep you informed of the progress via email or SMS.
5. Handling and Processing Time
Orders are typically processed within 1-2 business days. You will receive a confirmation email once your order has been shipped.
6. Address Accuracy
Please ensure that the shipping address provided is accurate and complete. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
7. Undelivered Packages
If a package is returned to us as undelivered due to an incorrect address or other reasons, we will contact you to arrange for re-shipment. Additional shipping charges may apply.
8. International Shipping
Currently, we only ship within India. International shipping options may be introduced in the future.
9. Customer Support
If you have any questions or concerns regarding your shipment, please contact our customer support team at ayusadhyawebsite1@gmail.com / 8088672935. We are here to help!
Note: This policy is subject to change without notice. Please check this page regularly for updates.
